The biggest super funds have a significant customer base and this equates to an incredible amount of data collected about their members’ demographics and investment options. This data needs to be accurate for the organisation to comply with regulations and better serve their members.
With Data Quality Framework (DQF), super funds can streamline their data quality processes and, in turn, increase the productivity of their data quality teams. These efficient processes can also boost the accuracy of a super fund's records which enables them to better serve their customers’ needs and co-operate more effectively with compliance authorities.
To deliver superior service at all customer touch points, banks often rely on a single view of the client. But many banks are still constrained by disconnected systems that address only a fraction of the total customer relationship. When data is inconsistent across systems, business suffers. Discrepancies between online and branch banking systems, for example, lead to dissatisfied customers, higher operating costs and missed opportunities for follow-on sales.
To maintain a competitive edge, financial organisations need a single, comprehensive view encompassing all aspects of the customer relationship. Bridging data across channels, systems and lines of business, Master Data Management (MDM) makes this single view of the customer possible so banks can attract new business, provide seamless customer-facing processes, communicate upsell offers and drive down operational costs.
Acuity is built for credit unions seeking to realise the value of their information assets, creating the opportunity to transform the member experience. The Universe Data Extraction Module enables access to the number one Information Management system for credit unions. Using a best-practice approach to data-warehousing and meta-data management you can extract information from other data sources in a robust and reliable way. The insight portal provides reporting, analysis and dashboards built specifically for credit unions – so your management team can make the best possible decisions, confident in your data. Along with all this, you can enable member interaction through mobile devices – serving up the right information, in the right way and at the right time – in a robust and secure way.